Let's build a
Better Route.
We're here to solve your logistical challenges. Connect directly with our operations and support desks.
Global reach,
local expertise.
Our regional team is available to assist you with everything from individual parcel tracking to complex commercial supply chain solutions across North-East India.
Headquarters
MOK EXPRESSH/No.25 Vitho Khel (G)
Near Pelki Weddy Ground
Sovima: 797115
Chumukedima, Nagaland.
We maintain rigorous operating procedures for the transportation of essential goods, medical supplies, and retail freight across Nagaland, Assam, and neighboring states.
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Dedicated Support Channels
Reach specialized logistics specialists tailored to your specific supply chain and shipment requirements.
Last-Mile Delivery & Consignment Tracking
Assistance with current parcel status, delivery rescheduling, missed attempts in hill districts, and consignee address verification across all active routes in Nagaland and Assam.
Enterprise Logistics & Line-Haul (FTL)
Dedicated transport agreements, bulk supply chain distribution, and recurring scheduled freight between national manufacturing centers and North-Eastern regional distribution hubs.
Cash on Delivery (COD) Remittance & Billing
Fast-cycle reconciliation for e-commerce vendors and retail partners with zero default tolerance, transparent digital reporting, and scheduled weekly settlement disbursements.
Transit Protection & Claims Resolution
Prompt claim filing and damage inspection protocols for insured shipments navigating difficult mountain passes and remote sectors bordering Myanmar.
Frequently Asked Questions
Quick answers about shipping rates, parcel tracking, regional coverage, and merchant partnerships.
How do I track an urgent parcel shipped through MOK Express?
You can track your shipment using our digital tracking portal or by sharing your Waybill / Consignment Note number directly with our voice support team at +91 7085834677 or via email at query@mokexpress.in. Our team has direct radio and digital links with all regional transit hubs in Dimapur, Kohima, and Mokokchung.
What are your standard operating hours for hub pickups and voice assistance?
Our central hub in Chumukedima and district distribution centers operate Monday through Saturday from 9:00 AM to 6:00 PM IST. Emergency medical consignments and critical line-haul operations run 24/7 through our dedicated transit corridors.
How can e-commerce businesses partner with MOK Express for last-mile delivery?
We offer API integrations, consolidated co-loading (PTL), and dedicated delivery center operations across 30+ destinations in North-East India. Submit your projected monthly parcel volume using the form above, and our business development team will provide tailored commercial rates within one business day.
What areas and districts does MOK Express service?
We provide comprehensive coverage across Nagaland (including Dimapur, Kohima, Mokokchung, Tuensang, Wokha, Mon, Phek, and Zunheboto) as well as strategic gateway hubs in Assam (Guwahati, Jorhat, Dibrugarh) and Meghalaya (Shillong, Nongpoh).
What should I do if a shipment arrives damaged or delayed due to weather?
Please file a report with your Consignment Note number and photographic evidence within 48 hours of delivery at query@mokexpress.in. All booked shipments carry comprehensive transit insurance, and our dedicated claims desk initiates immediate inspection and claim processing.
Logistics Network In Numbers
Delivering dependable performance across rugged terrain since 2018.
2018
Founded
300+
Workforce
3 States
Regions
99.9%
Uptime